Shipping Policy

Standard U.S. Shipping Commitments

We currently serve United States delivery addresses only and provide complimentary standard shipping storewide. Allow 1–2 business days for processing before the parcel leaves our facility; the expected carrier journey then takes 4–6 business days. To keep expectations clear, this section records the standards governing U.S. shipping; customer choices remain easy to review. The stated timeframes are estimates rather than guarantees and may shift because of holidays, weekends, carrier conditions, severe weather, address issues, or unusual order volume. A shipment confirmation with tracking is provided after the carrier receives the order.

Address Accuracy, Cancellation, and Claims

Customers must enter a complete and accurate shipping address. For customer reference, contact us quickly if a correction is necessary, but a change cannot be guaranteed once fulfillment starts. For clarity before action is needed, this section explains the choices and responsibilities accompanying delivery changes and shipment issues; related information stays organized in one place. Cancellation is available only before the order leaves for delivery; after dispatch, follow the published Refund Policy. Reach munchkin at support@munchkinriver.shop or 512-500-0902 when a delivery is missing, damaged, incomplete, or wrong; the support team will determine the appropriate next step.